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Ordered and paid before 22:00 on business days: shipped the same day. In the case of a bank transfer, the time your payment is received applies. After 22:00, on weekends, or on public holidays, your order will be dispatched on the next business day. If it is busy, this will be stated at the top of the site with the new shipping date.

You can return unopened products in the original, undamaged packaging within 14 days after delivery. Vials whose seal has been broken are not taken back for quality reasons. Read the full return policy.

For batches with a report, a sample has been analyzed by BTLabs: HPLC for purity and FTIR for identity. For each product, you can see the status: a report with lot number and verify link, a report of a different strength, or "Batch report to follow". All reports are on Lab reports.

No. We do not answer questions regarding use in humans or animals, such as amounts or schedules. If you have a question about your health or weight, please discuss it with your general practitioner or pharmacist.

We are happy to assist you with questions about your order, delivery, or a lab report.

Place products in your shopping cart and complete the order at checkout. There you enter your details, choose a payment method, and confirm the three mandatory declarations. You will immediately receive a confirmation by email with the overview and, in case of payment by bank transfer, the payment details.

Compare the lot number on the label with the lot number on the report and open the report via "Verify with BTLabs" at the lab itself. On your order page, request the report for your delivery by email using "Report for my lot".

Via the contact form or by email, including your order number and the products you are returning. You will then receive the return address and instructions. Return the products within 14 days of your notification.

The Netherlands: € 4,95 per order. Belgium and the other EU countries we ship to: € 9,95. From € 200,00 (after discount), shipping within the Netherlands is free, and from € 200,00 to the other countries. You will see the shipping costs in advance in the shopping cart and checkout.

In the checkout, you will only see the methods that are active at that moment. By default, this is bank transfer to the account of Peptid8 B.V.; other methods, such as iDEAL or Bancontact, appear there as soon as they are available.

We never ask for crypto or for payment to another IBAN. The official payment details are listed on Official channels.

All PEPTID8 products are intended solely for laboratory and in vitro research. They are not intended for administration to humans or animals and are not a medicinal product, dietary supplement, or cosmetic product. We do not provide advice on use or quantities.

With every order, you confirm that you are 18 years of age or older and that you will only use the products for laboratory or in vitro research. Orders where the intended use is not clearly research may be refused or cancelled.

As soon as your payment has been received, you will receive an email and the status on your order page will change. Many banks transfer immediately (SEPA Instant). Once you have paid, tap "I have paid" on your order page; we will then check it right away. We ship as soon as the payment has been received. The payment deadline is stated in your confirmation email.

We refund to the account you paid with, within 5 business days after we have received and inspected the return. At the latest, this occurs within the statutory period of 14 days after your notification; we may wait until the products have been returned or you can prove that you have sent them.

PEPTID8 sells these substances exclusively as research material for laboratory and in-vitro research. They are not registered medicinal products: they have not been evaluated by the CBG or the EMA and are not intended for administration to humans or animals. Therefore, with each order you confirm that you use them solely for research, and each label bears the designation "research use only".

This is general information and not legal advice; regulations may change.

After shipment: in the Netherlands next business day, in other EU countries 1–4 business days, depending on the country. You will receive a track & trace link from PostNL. The delivery calculator calculates the expected date for your country.

First check your junk email folder. If the email is not there, enter your order number and email address under "Where is my order?" in customer service. If the combination is known to us, we will email the link to your order page again. No order number at hand? Contact us.

The Netherlands, Belgium, Germany, France, Austria, Spain, Italy, Sweden, and Poland. We do not ship to the United Kingdom or outside the EU. Is your country not listed? Contact us.

For that product or strength, we do not yet have a published report. We therefore do not display a purity percentage and do not state a date. As soon as a report is available, it will be listed with the product and on Lab reports.

The return costs are at your expense, unless we delivered something incorrect, damaged, or incomplete.

Contact us as soon as possible via WhatsApp or email, with your order number. As long as the order has not been packed yet, we will adjust or cancel it. If it has already been shipped, the return policy applies.

Neutrally packaged with sender, without product names on the outside. The vials are secured in an insert. Each package contains the "Check upon receipt" card with the steps to compare the lot and lab report.

Report it within 14 days after delivery via "Report a problem" on your order page, including a photo. If a package is lost or arrived damaged, or if something is missing or incorrectly delivered, we will resend it free of charge. A package is considered lost if the track & trace shows no progress for 5 working days. Your statutory rights continue to apply.

Three checks you can do without ordering:

1. Report per lot, verifiable with the lab. The lot number on the vial must correspond to a report that you can retrieve directly from the lab itself. Every report at PEPTID8 has a verify link to BTLabs.
2. A traceable company. Trade name, Chamber of Commerce number, address, terms and conditions, and a customer service team you can already contact before ordering.
3. No promises that the reports do not support. A purity guarantee for the entire range without a report per lot, or health claims on a site stating research use only, are red flags.

The complete checklist describes this in seven questions.

In the shopping cart under "Discount code?" or in the checkout overview. After applying, you will see the discount directly in the total. If a code cannot be combined with the tiered discount, we automatically apply the most advantageous one.

No. Lyophilized powder is stable at room temperature during shipping. Upon receipt, store the vials according to the storage information on the product page.

Lyophilized and unopened: in the freezer at −20 °C, dark and dry. After reconstitution: in the refrigerator at 2–8 °C, protected from light; how long a solution remains usable varies by substance and is stated under "Storage & handling" on the product page. The expiry date of the lot currently supplied is shown with the product ("lot … · expires …").

Yes. For each product with tiered pricing, you can see the price per unit and the savings per quantity; tiers count across all strengths of the same product combined. If you require a larger quantity, request a volume quote via Business.

No. We ship from the Netherlands and all destinations are within the EU, so there are no customs or import duties.

If you search for Peptide8 or Peptide 8, you probably mean us: the brand name is PEPTID8 and the only web address is peptid8.nl. When ordering, always check the web address and the payment details. Our official channels and the bank account in the name of Peptid8 B.V. are listed on Official channels.

Sterile water with 0,9 % benzyl alcohol as a preservative. In the lab, it is the standard solvent to reconstitute lyophilised powder. More in the article Bacteriostatic water.

Yes. Fill in the "Organization or institution" field during checkout; that name will appear on the invoice. For larger quantities or an advance quote, use the form on Business.

Follow the reconstitution guide: vial at room temperature, clean septum, run solvent down the glass wall and swirl gently, do not shake. The calculator converts vial content and volume to concentration.